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Business / Wed, 03 Jul 2024 Mint

Your HDFC Bank account will not be available for nearly 14 hours next week. UPI, ATM withdrawals to be impacted

During this 13-and-a-half-hour window, customers will have limited access to certain services, HDFC Bank said. Demat, Cards, and Loans: Viewing services only. ;HDFC Bank's scheduled upgrade: Services not available All other NetBanking & MobileBanking services from 3:00 AM to 4:30 PM. Merchant Payments: Merchants can receive payments via cards, but updates for the previous day’s payments will be available after the upgrade is completed. Also Read | HDFC Bank ADR rises 4% after lower FII shareholding lifts MSCI inflow sentimentIs July 13 a bank holiday?

HDFC Bank will conduct a system upgrade on July 13, 2024. The bank is transferring its Core Banking System (CBS) to a new engineered platform to enhance customer experience for its large customer base of 93 million individuals and businesses nationwide. “This migration aims to improve performance speed, increase capacity to manage high traffic volumes, and enhance reliability and scalability,” the lender said in a statement.

During this 13-and-a-half-hour window, customers will have limited access to certain services, HDFC Bank said.

HDFC Bank's scheduled upgrade details: Start: 3:00 AM on Saturday, 13th July 2024

End: 4:30 PM on Saturday, 13th July 2024

During this 13-and-a-half-hour window, customers will have limited access to certain services:

HDFC Bank's scheduled upgrade: Services Available Net & Mobile Banking UPI: Available, except from 3:00 AM to 3:45 AM and from 9:30 AM to 12:45 PM.

Bill Payments: Adding new billers and viewing existing ones.

Demat, Cards, and Loans: Viewing services only.

Mutual Funds: Redemptions, switching, viewing, and inquiries.

WealthFy Reports: Risk profile and systematic section management.;

HDFC Bank's scheduled upgrade: Services not available All other NetBanking & MobileBanking services from 3:00 AM to 4:30 PM.

Cash Withdrawal: Debit and Credit Cards: Withdrawals up to a restricted amount from any ATM.

The account balance was displayed at 7:30 PM on Friday, 12th July 2024.

Shop & Pay:

Debit Cards, Credit Cards, and UPI: In stores: Limited transactions on swipe machines.

Online: Limited online purchases.

Card Management: Hotlisting cards, PIN resets, and other card-related activities continue.

Merchant Payments: Merchants can receive payments via cards, but updates for the previous day’s payments will be available after the upgrade is completed.

Also Read | HDFC Bank ADR rises 4% after lower FII shareholding lifts MSCI inflow sentiment

Is July 13 a bank holiday? The bank has chosen a second Saturday, a bank holiday, for this upgrade to minimize customer inconvenience. Customers are advised to plan their banking activities accordingly.

July 2024 bank holidays In July 2024, banks throughout India will observe closures for 12 days, as outlined in the bank holiday calendar released by the Reserve Bank of India (RBI). These holidays encompass regional and state-specific observances and the regular second and fourth Saturdays and Sundays.

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